Returns & Exchanges
At Ambrane India, we strive to ensure your electronic accessories reach you in perfect condition; however, if you receive a defective or damaged product, you can initiate a return request within 7 days of delivery. Our hassle-free process ensures that your concern is addressed promptly with a replacement or a refund as per our warranty guidelines.
Initiate Request
Log in to your Ambrane account and visit the 'My Orders' section to select the item you wish to return and provide a detailed reason for the request.
Quality Inspection
Upload clear images or a short video of the product highlighting the technical defect or physical damage for our support team to verify the claim.
Reverse Pickup
Once approved, our logistics partner will arrange a reverse pickup from your address; please ensure the product is packed in its original box with all accessories and invoice.
Resolution
After the returned item reaches our warehouse and passes a physical quality check, we will process your replacement or credit the refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing